Ward 37 FRH Integrated Critical Care Unit

Visiting Times

Our visiting times are 9.00am to 9.00pm every day.


You may not be able to visit during these times if we need to provide nursing or medical care to the patient, or if the patient needs to rest without interruption to aid their recovery.


Please speak to the nurse in charge if you need to visit at other times. Children may visit but please also speak to the nurse in charge.

Due to limited space only two visitors are allowed at the bedside at any time. If the patient has had a transplant, then visiting is initially restricted to the same two family members only. However, in situations of end of life care we are usually able to relax these rules.

Why might a patient come to Ward 37?

Ward 37 is an Adult Critical Care Unit specialising in care for patients after complex surgery and with complex medical problems. Our unit is an Integrated Critical Care Unit which means we care for both High Dependency and Intensive Care patients in the same place, and can change the care provided at any time to ensure patients receive the right support when they need it.

Many of our patients have had operations on their vascular system (blood vessels and circulatory system); ear, nose or throat; kidney and liver surgery or transplantation. We also care for many patients who need medical treatments for breathing, blood, kidney, pancreas and liver disorders.

Because of our experience in liver transplantation and other specialist procedures, patients may be transferred here from all over the UK.

What to expect on the ward

To help us closely observe and care for patients, our critical care areas accommodate male and female patients in open-plan areas and cubicles. We normally use cubicles to control or protect against infection. To ensure the privacy and dignity of our patients all bed areas are fitted with curtains or opaque glass screens.

All patients are connected to a monitor showing their heart rhythm, pulse and blood pressure. They may receive oxygen from a facemask or a ventilator (breathing machine). Other special equipment may be used to support the heart, lungs or kidneys – the nurse at the bedside can explain all the equipment to you.

The Critical Care Unit is a very busy area and can be noisy. You will often hear the sounds of equipment alarms, but this doesn’t mean that anything is wrong – the alarms are usually reminding the nurse to do something, such as change a drip.

  • When you come onto the unit, please remove your coat and leave it on the hooks provided. Remember to take any valuables with you.

  • Please clean your hands with the alcohol gel provided when entering and leaving the ward. You should also wash and dry your hands at the sink to help reduce the spread of infection within the unit. We sometimes ask visitors to wear plastic aprons – the nurse will be able to tell you more.

  • If you have a cold, an infection or diarrhoea, please do not visit the unit. Contact the nurse in charge who will advise you further.

  • Visitors may be asked to wait while we carry out treatments and procedures, this is unavoidable.

  • Fresh flowers are not allowed into the unit.

  • A translation service is available for those whose first language is not English.

  • Mobile phones must be switched off before entering the unit - their signals can interfere with electronic equipment which could endanger the patient.

  • Within the Trust’s hospitals there is a strict no smoking policy.

Things visitors need to know

Contact Us

Enquiries are welcome at any time of day or night.

For large families, we ask that only one family member contacts us to find out about the patient. He or she can then pass this information onto the rest of the family.


Please contact us at: 

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